Marketing research company

Project

Service quality assessment at the sales stage

Details

Men 25-45 years old, owners of premium car brands (Land Cruiser, BMW, Audi, Volkswagen Tuareg, Lexus, Mercedes, LandRover, LandCruiser - 2012-2014). 10 mystery shoppers took part in the study.

Russian manufacturer of antivirus software for home and business

Project

Usability testing of the updated software interface

Details

System administrators specializing in providing anti-virus security of a corporate network. Quarterly series of usability tests.