Marketing research company
Service quality assessment at the sales stage
Men 25-45 years old, owners of premium car brands (Land Cruiser, BMW, Audi, Volkswagen Tuareg, Lexus, Mercedes, LandRover, LandCruiser - 2012-2014). 10 mystery shoppers took part in the study.
Russian manufacturer of antivirus software for home and business
Usability testing of the updated software interface
System administrators specializing in providing anti-virus security of a corporate network. Quarterly series of usability tests.